Privacy Policy

Privacy and personal data protection constitutes a fundamental commitment towards our clients and services users.
We invite you to read this page dedicated to privacy and data protection.

What is personal data?

Personal data refers to any information relating to an identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What is processing of personal data?

Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Who is the data controller, responsible for your information?

The entity responsible for processing your personal data is Biorosa, who determines the processing purposes and means.

For this effect, in case you need to contact us, you may do so through this email privacidade@biorosa.pt.

What data is collected?

The personal data collected through our website are the name and email, with the explicit consent by the user.

How is the data collected?

Through the contact form present on the website.

What is the purpose of this data collection?

This information collected through the website, is to be used to answer back to requests by the users.

For how long is the data retained?

We retain your personal data for as long as it is required for the purposes stated in this policy, except if the right to objection, or to erasure are exercised, within legal terms. Also we may retain your information for longer periods as permitted or required by law, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations.

What are your rights?

Under the General Data Protection Regulation, the personal data holder can exercise the following rights:

The right of access: You have the right to be informed about which personal data we collect from you, and how we process it.

The right to rectification: The right to request rectification or updating of your personal data where it is inaccurate or incomplete.

The right to erasure: Also known as right to be forgotten, is the right to request that we delete your personal data, when there is no compelling reason for us to continue processing it.

The right to restrict processing: The right to request that we temporarily or permanently stop processing all or some of your personal data.

The right to data portability: The right to request a copy of your personal data in a machine readable format and the right to transmit that personal data for use in another party’s service.

The right to object: The right to object to the processing of your personal data where we no longer have a legitimate or legal need to process it. This does not invalidate the processing carried out up to this point, allowed by the consent given previously.

Links to other websites

Some pages of our website may contain links to websites who are not related to us and are not subject to this policy.

We have no responsibility for these websites, or for how they collect and process personal data, Biorosa cannot be held accountable by their content and its accuracy. We recommend that you do not share any personal information with these third parties unless you have read their privacy policies and assured yourself of their practices.

What are your responsibilities?

All information supplied to us is your responsibility, in its accuracy, validity and authenticity, as well for the consent given to this data to be collected and processed.

If any data made available through our website contains information about third parties, you must make sure you have permission to include such information.

You should also ensure, that the device used to access our website contains the appropriate security measures as well as correctly configured and updated software.

Changes to this policy

Biorosa reserves the right to modify or update this policy at any time. We suggest that you check it regularly so you can be aware of any eventual changes.

 

Cookies

What are cookies?

Cookies are small software labels (in the form of a small text file) that are generated on websites and stored in the browsers of the device you are using to navigate a website. More info: https://cookies.insites.com/about-cookies/.

What are cookies used for?

Cookies are very useful, are used universally on virtually all websites and have varied applications and purposes.

They can be used, for example, to store the chosen language in a website and maintain that language choice on a later visit or to close a persistent modal window and thus preventing it from reopening each time you visit a new page within a website.

What types of cookies are there?

Permanent or persistent cookies: these remain on your device even after you leave the website that generated them so that they can be reused on a subsequent visit to the website.

Session cookies: these are temporary, only getting stored while browsing this website being removed when leaving this website.

How do we use cookies?

There are also several sub-types of cookies that are defined according to their purpose, these are the ones we use on our website:

Performance and analysis cookies: are cookies used for statistical purposes, which help us understand for example how many visits our website has. We use the Google Analytics platform for this purpose, which makes these cookies that also fall under the category “Third party cookies”, these being the responsibility of Google.

The cookies used are: (_ga: 2 years expiration time and is used to distinguish between users, _gid: with a 24 hours expiration time also for the same purpose as the previous one and finally _gat: with a 1 minute expiration time is used to throttle request rate). We also took measures to make this tracking anonymous, so that, we do not know who visited the website, only that someone did.

Third-party cookies: these cookies as the name indicates are generated outside of our website and are the responsibility of these external websites / services. Of these, the most common ones are Youtube cookies, when a video is placed on one of the pages of our website, or Facebook cookies when there is a share button on a page. Interactions with these external services are governed by the privacy policies of the corresponding entities.

How can you manage cookies on your device?

Cookies can be managed in such a way that they are totally or partially blocked, or only exist notifications about their existence. This can be done through the browser’s own settings. Please note that disabling all cookies may create malfunction on some websites.

Google Chrome
https://support.google.com/chrome/answer/95647?hl=en

Mozzila Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Microsoft Internet Explorer
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

Microsoft Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Apple Safari
https://support.apple.com/kb/ph21411?locale=en_US

If you just want to disable Google Analytics tracking, you can use the following extension for your browser:
https://tools.google.com/dlpage/gaoptout